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Juan Pablo S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm a bilingual customer service agent that interacts with clients in need

I can work as a
  • Customer Support
  • Bookkeeper
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been verified yet
Juan Pablo is a morning Bird and wants to work during America/Bogota Time

About me

    I have studied accounting at santiago de cali university, I have worked for sitel as a customer service agent, one of my ahievements was being part of top performance group.

Skills

Accounting

Bookkeeping
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Customer Service & Admin Support

I have developed soft skills so that the client feels comfortable and helped, taking advantage of my abilities with system interfaces as, email, microsoft office, and general softwares.

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

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2022 - 2022
sitel
bilingual call center agent

I worked as a customer service agent, I talked to clients that had packages being delivered to them but still had not gotten them. working here really helped me to develop soft skills.

Company logo
2017 - 2018
leasesoramos
auxiliary accounting

I registered all economical events from august to february 2018, calculated payroll and declared tax forms.

Education

2012 - 2012
jose maria vivas balcazar

I gratuated from high school on 2012 at this institute

Certifications & Courses

2016 - 2018
laboral technician accounting

the certification was for knowledges about registering economical events, payroll calculations, bank consolidations, taxes calculations and declarations through the colombian taxes bureau on their website.

2011 - 2014
inglés

I reinforced my knowledges about english by going to an institute, I got a scholarship and studied at alliance language centers for 3 years. this study has been very fruitful and I used it in call center realm.

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Japanese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

German

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    most of the speech I consider engaging for the customer has come to me from movies, documentaries, series and music which I love doing, I love pushing myself to the limit so that the client feels comfortable. I... More

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