Customer Service Professional with experience in Call Center operations, dedicated to resolving inquiries and ensuring client satisfaction."
I have a proven track record in high-volume Call Center environments. My key strengths include active listening, conflict resolution, technical troubleshooting, and providing excellent customer service in both... More
I provide direct support to users via phone calls, chats, or emails to resolve inquiries, handle complaints, or assist with technical issues.
I graduated from high school with a technical degree in Commerce and Marketing in 2023, and I completed an 8-month internship in Commerce and Marketing.
During my 8-month internship in Commerce and Marketing, I developed key skills in commercial operations management and market strategies. My main responsibilities included supporting customer service
As a virtual assistant, I handle administrative tasks and operational support remotely, including email management, multi-channel customer service, calendar organization, and data entry support.
I use essential office tools for document management, secure web browsing, digital communication, and organizing information using spreadsheets and word processors.
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